←back to thread

273 points aaln | 1 comments | | HN request time: 0s | source
Show context
kojeovo ◴[] No.42149815[source]
The privacy and security part is not inspiring confidence. Scrolling to the next section got me thinking "Don't get scammed at closing, get scammed before closing after uploading your mortgage documents to a random website."

Cool idea though.

replies(2): >>42150061 #>>42150121 #
aaln ◴[] No.42150061[source]
Hey, Aaron the builder here.

The scamming that happens to homebuyers is not even comparable to the risk in uploading docs to a website which promises they won't share user data with anyone. This is genuinely a pro buyer tool with no association with any 3rd party.

The tool has already helped many people negotiate and get a better deal on their mortgage. Please before judging understand that 70% of buyers overpay in their mortgage 1-3% in closing costs and bad rates. It's mind boggling how much lenders get away with profiting in junk fees from stressed out homebuyers.

replies(15): >>42150103 #>>42150132 #>>42150169 #>>42150219 #>>42150406 #>>42151085 #>>42151198 #>>42151240 #>>42151281 #>>42151328 #>>42151929 #>>42152370 #>>42153139 #>>42154561 #>>42164650 #
WaitWaitWha ◴[] No.42150219[source]
Allow me to expound on @kojeovo's remark. Please take this as a constructive criticism to improve your success potential. Much of it is from a quick glance, and am sure there are many other facets to improve.

A business is not just about the product.

Your Privacy Policy. There is no default way to download it (see 9.), and since it is window-ed cannot print entire doc. That means I cannot keep a copy of it for myself.

> We collect the following types of information:

> Mortgage Documents: Loan Estimates and Closing Disclosures you upload for analysis.

Okay, but

> 4. Data Security

> We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

This means nothing. Are you ISO 27001:2022, NIST SP 800-53, CIS, CE+, Essential Eight, or something else? Have you been audited, and proof? Who is your ISP? What regs do you follow around data sovereignty?

Terms of Service. Again, no default way of download. Overall, I would never agree to this ToS. It demands all kinds of requirements on the user, but takes no responsibility for anything - or as described above, explain how you will protect your customers.

You have no reference anywhere where you are geographically. No address, no about us, no who you are. I would be very leery on uploading anything.

replies(3): >>42150822 #>>42150852 #>>42150889 #
adamtaylor_13 ◴[] No.42150852[source]
Legitimately curious, what’s the worst they could do with this data?
replies(2): >>42150989 #>>42151079 #
AntiRush ◴[] No.42151079[source]
The most common scams around home buying are wire fraud - contact the buyer pretending to be the title company and steal their money. The data in a mortgage is exactly what you need to enable these scams and you're getting people to hand it to you and at the same time tell you they are about to wire money.
replies(3): >>42151215 #>>42152057 #>>42152237 #
zie ◴[] No.42152057[source]
Wire Transfers are not undoable and instant, much like Zelle. So I always recommend people send $10 first, and confirm everything works, before sending real money. When doing the confirmation, try using a different channel of communication, to ensure you are getting the right person. i.e. call them directly from known good phone numbers or something.

Yes many banks charge $30 or more for a wire transfer, but I'd rather just pay the $60 than have a large sum wire transfer lost, stolen, etc.

Some banks/Brokerages are sane and do not charge extra for wire transfers. Fidelity is one such. BOA also(if you have enough assets there, $100k will do it).

replies(1): >>42154509 #
davchana ◴[] No.42154509[source]
Is it too paranoid that even for first time Zelle (with people I know in real life) I send a $ and ask them to see if they received it, before sending anything else?
replies(2): >>42155655 #>>42156591 #
1. zie ◴[] No.42156591[source]
100% not paranoid. I do this for basically all payments.