Utter incompetence from senior leadership at Netflix. They had so much time to prepare for this.
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> But the real indicator of how much Sunday’s screw-up ends up hurting Netflix will be the success or failure of its next live program—and the next one, and the one after that, and so on. There’s no longer any room for error. Because, like the newly minted spouses of Love Is Blind, a streaming service can never stop working to justify its subscribers’ love. Now, Netflix has a lot of broken trust to rebuild.