←back to thread

461 points GavinAnderegg | 2 comments | | HN request time: 0.424s | source
Show context
GMoromisato ◴[] No.42152687[source]
I remember Quora circa 2016 fondly. It had a high number of interesting people writing deep insights into their area of expertise. And then, of course, since they are a venture-backed startup, they tried to grow, and it all went sideways.

I think a small, somewhat homogeneous community is very attractive. You get a high ratio of interesting posts and very little toxic behavior.

The problem is those communities never scale. Maybe they can't scale. Technology won't solve this problem (because it is not a technology problem). Moderation also won't solve the problem (IMHO) because it's either too expensive at scale, or it just imposes the homogeneous viewpoint of a subset of the community.

Maybe the balkanization of social media is the best we can hope for.

replies(2): >>42153192 #>>42155628 #
1. jltsiren ◴[] No.42153192[source]
I think the fundamental issue is running a social network as a for-profit business. Every business model people have tried so far has ruined the platform for the people who originally found it valuable.

Online services do scale, which is the root of the problem. It's more profitable to focus on a large number users who get a little value from the platform than on those who find it particularly valuable. No matter whether your revenue comes from ads or subscription fees, you want more users, more impressions, and more activity. Which turns your focus away from whatever the early adopters did when there was only a little activity.

Influencers are a convenient red flag. Once they find a platform attractive, it's probably no longer good for activities not centered around them.

replies(1): >>42153654 #
2. prisenco ◴[] No.42153654[source]
We don't actually want online communities to get too big, from a users' perspective. After a certain size, they become difficult to maintain any sense of responsibility to the established culture, become targets for coordinated manipulation or misuse and end up requiring constant moderation just to be usable.

But taking venture capital means you can never restrict growth, even if in the end it kills your service.

I'd love to see a Reddit that caps its communities to a thousands or even hundreds. Once that cap is hit, either form a new community or join a waiting list. But it's clear that a hundred passionate users often produces a much better discussion than millions.