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Ask HN: How do you communicate in a remote startup?

238 points aml183 | 1 comments | 15 Nov 24 19:17 UTC | HN request time: 0.225s | source

We are a remote company. Everything is going well. No plans to be in person, but I’d say we can do a better job at communicating. Any tips or articles to read?
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paxys ◴[15 Nov 24 20:51 UTC] No.42150868[source]▶
Make conversations public by default. If you use Slack, make team channels, project channels, announcement channels etc. all public. Discourage 1:1 and private communication unless really necessary, especially for engineering topics. This single change will have an immense impact on overall company culture.
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oc_elder ◴[15 Nov 24 22:35 UTC] No.42152011[source]▶
I can appreciate the thinking here, but it not ideal. Different details are relevant to different people. And async is inefficient for many situations. Yes publish findings/results, but overcommunicating has a cost.

Better to create different channels (sync, async, 1:1, broadcast), provide guidance and trust workers.

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1. broken-kebab ◴[15 Nov 24 23:04 UTC] No.42152296[source]▶
It's not necessary about trust, or relevancy. I believe motivation is contagious, and making communications hearable/visible for all most of the time can be beneficial because of this.