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273 points aaln | 2 comments | | HN request time: 0.423s | source
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kojeovo ◴[] No.42149815[source]
The privacy and security part is not inspiring confidence. Scrolling to the next section got me thinking "Don't get scammed at closing, get scammed before closing after uploading your mortgage documents to a random website."

Cool idea though.

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aaln ◴[] No.42150061[source]
Hey, Aaron the builder here.

The scamming that happens to homebuyers is not even comparable to the risk in uploading docs to a website which promises they won't share user data with anyone. This is genuinely a pro buyer tool with no association with any 3rd party.

The tool has already helped many people negotiate and get a better deal on their mortgage. Please before judging understand that 70% of buyers overpay in their mortgage 1-3% in closing costs and bad rates. It's mind boggling how much lenders get away with profiting in junk fees from stressed out homebuyers.

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1. swatcoder ◴[] No.42150406[source]
FYI, this reads as a very aggressive response to someone raising legitimate privacy concerns and doesn't engender the trust you very likely deserve.

Rather than talking up the value of the tool as superceding the concerns, a more constructive approach might acknowledge the concerns and emphasize how you already do minimize risk or commitments you're willing to make towards doing so.

Being dismissive doesn't help worried or skeptical people feel more secure, and worried and skeptical people make perfectly good users too.

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2. monktastic1 ◴[] No.42157730[source]
Interesting. I didn't read it as aggressive, and certainly not "very" aggressive. I read it as polite and perhaps mildly defensive. What about the response suggests aggression to you?