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189 points udev4096 | 2 comments | | HN request time: 0.397s | source
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mickael-kerjean ◴[] No.42136723[source]
What if instead of publicly blaming an OSS product, you try to get a support contract with some of the engineers behind it? If your company is too cheap for that, maybe a PR would have been nice?

Having very high expectations when using the software without contributing anything else than public shaming on something that clearly state in the license: "Licensor provides the Work ... WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND" shouldn't be ok, this is quite literally how you make open source developer to burn out

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1. its-summertime ◴[] No.42137650[source]
> maybe a PR would have been nice?

They did.

> 28/03/2024 – First communication sent with all details and a proposed fix.

And for the second one, a fix existed 2 days after first communication, doing a PR doesn't magically make that go faster.

For the third, a fix was done within a month, but once again was delayed, and didn't land until several months later.

- - -

RH does not provide support contracts for any affordable price. CNCF does not provide support contracts at all.

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2. hinkley ◴[] No.42138977[source]
That was a very articulate and nice way of saying, “what if instead of using the tired old deflection you looked at the facts?”