←back to thread

461 points thunderbong | 1 comments | | HN request time: 0.428s | source
1. ionwake ◴[] No.42135870[source]
I remember checking with and calling an amazon rep on the phone - he assured me I could use one of the "heavier" graphic card instances and would only be charged per minute usage at the rates shown.

I ran it for 1 minute expecting to be paying the $5 or whatever it was per minute and was charged around $100 for it to "boot up". Cancelled it. Never trusted amazon billing again = (

Bezos keeps waxing lyrical in all his interviews on how he "tests" his company services by calling them on the phone to make sure the SLAs or whatever are accurate. But they aren't. TBH I was kind of confused how proud he was that it took 10 mins to get through to someone on the phone instead of 1 minute or something, on how they noticed it and had to "rearrange" things. Like wtf, I would have fired ALL of my executive below me if such an egregious false advertising existed. It can't be that bloody hard as one of the richest people on the planet to just pay some dude $5 an hour to make sure services are billed as expected, run as expected.

I am sorry to complain, I know they have all done great jobs, but it makes me wonder whether I would be "out of touch" if I was ever in a C-suite role. From what I see around me, I definately would be. But maybe those margins don't matter?

I honestly am confused after decades in IT why management is never held responsible. If I ran a company mgmt would be the FIRST to be fired if there were any issues. I swear I read a comment on HN once from a manager saying why should they be held responsible if there is a fuck up lower down the chain, I was like wtf, the whole point of being a manager is to be RESPONSIBLE. Management isnt a luxury "earn the big bucks" because Im better than everyone else, and thus should be protected.

The easiest way to diagnose this as a CEO is to see how often MGMT have been let go at different tiers, and if there havent been any, well there must be a form of corruption / nepotism occuring.

Been burnt as a "small" entrepeneur by all of the greats, Google ( shutting down my instance when it went viral because I decided to upgrade the hosting which for some unknown reason mean it had to be shutdown WITHOUT warning for 24 hours, possibly to transfer it or something god knows. AWS etc.

I know it might seem like a small gripe, but as a millionaire now I remember how I was treated by these companies.

Maybe I should just be grateful I could use them at all.

I think I'm just saying its crazy how the "low" b2b customer is treated when it would be so cheap to just make sure these collosal fuck ups don't happen.