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no_wizard ◴[] No.42130354[source]
For a company that is supposedly data driven like Amazon likes to tout, they have zero data that RTO would provide the benefits they claim[0]. They even admitted as much[1].

I wouldn't be shocked if one day some leaked memos or emails come to light that prove it was all about control and/or backdoor layoffs, despite their PR spin that it isn't (what competent company leader would openly admit this?)

[0]: https://arstechnica.com/tech-policy/2024/10/over-500-amazon-...

[1]: https://fortune.com/2023/09/05/amazon-andy-jassy-return-to-o...

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meta_x_ai ◴[] No.42130723[source]
Unless you can spin an alternate universe, some complex-dynamic things like corporate culture can't be data driven.

A classic example is this https://www.newyorker.com/magazine/2018/12/10/the-friendship...

How will you design an experiment that would create a world where Jeff Dean WFH just solved the problem and 'completed his Task' and Google was just a search engine with a $10B market cap due to scaling issues or a huge operations cost.

Today Google is $2.5T marketcap and you can bet a significant portion of it came from the work culture created in the office.

No amount of Social Science can ever capture the tail events that has massive upside like tech companies.

Even if 180,000 employees are unhappy, but the 20 who are happy create the next Amazon revolution can change the trajectory of Amazon that can't be measurable

Edit : Butthurt HNers downvoting a perfectly logical argument. Then they expect leaders to listen to them

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gagik_co ◴[] No.42130831[source]
Online interactions aren’t any less complex, they’re just different. Newer generations are more online and less fan of an idea of an “office culture”. This all seems based on the idea that just because something happened before, the only way to reproduce it is to replicate its setup. Times have changed & people have changed since. Office work will continue to exist but some magical “work culture” isn’t just thanks to the office. And 20 people can change trajectory but they’re absolutely nothing without the 180k to stir the boat.
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v1ne ◴[] No.42131027[source]
How do you recreate the rich interaction that you have when you meet somebody face to face, when you have to use (a) Amazon's crappy Zoom clone (forgot the name, they forced their applicants to use it, too. It's horrible and couldn't even cope with my German keyboard layout) or (b) some text-based messaging?

Even if you replace (a) with a proper video chat solution, it's a much, much narrower channel than real interaction between people where people perceive all these tiny non-verbal signals like changes in posture, gestures, mimics, breathing, and you can actually point a colleague to something with your finger, all in real-time.

So, no, from my perspective, online interactions are very sad and simple, compared to real-world interactions.

I work in a low-latency field, maybe I'm more sensitive to latency. But I find all those narrow communication channels a nuisance. I find it frustrating to have to rely on a variety of tools to achieve collaboration: Chat, video chat, digital whiteboard, code sharing. There is so much friction, at least in my workplace, to switch between those tools or to combine them. This can surely be improved, but there are things that naturally can't disappear, like latency.

Honestly, I'm dreaming of a place where people have to work from the office again. So I can have a Kanban board with paper cards on a board again, for everyone to see, touch, and write on.

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1. pxc ◴[] No.42132821[source]
> real interaction between people where people perceive all these tiny non-verbal signals like changes in posture, gestures, mimics, breathing

I dunno. I sometimes feel like many of those things just make communication more stressful, accident-prone, and overloaded. Too much to overlook, too much to accidentally let slip, too much to process besides the content of the massage... Just too much.

Voice is pretty useful to me, but for the most part taking body language out of the picture is a burden relieved for me. I'm happy to be represented by my words and voice alone.

> you can actually point a colleague to something with your finger

That's a great thing when it works, but it's not really a given in person, either. I don't see well enough to identify most objects when someone points from across the room anymore, let alone to read someone's screen in the tiny font sizes the average person uses or cope with light mode.

A link to source code or a reference to a file and a line number is way more flexible in terms of letting people meet their own needs for contrast and sizing, clunky though it may be. Same thing for digital whiteboards; some people essentially can't participate in conversations centered on a physical whiteboard.