Amazon Makes It Harder for Disabled Employees to Work from Home

I used to work at amazon and had a medical exception for working from home. While obtaining the exception, the HR person in charge of my case would repeatedly call my personal cell phone to ask me questions about my disability. They did this 4-5 times despite my insistence that we keep all correspondence written and over email and despite me fulfilling all listed documentation requirements. Once my exception for my chronic condition was approved, they noted that I would need to renew every 6 months, because I guess lifelong conditions you're born with warrant constant validation.

What if a leg regrows in the time? You never know when a Messiah might cure your employees chronic pain over the weekend.

It seems to me companies share these processes far and wide on this. I've had very similar experience and my work is nowhere near Amazon offices.

Why not just...hang up the phone?