I thought you were talking about Amazon data. I don't think this is something that can be said generally - I have been in companies that worked much better in person, and in companies that wouldn't work without remote. I have no idea which one is Amazon.
Ultimately though, I think this is a cultural choice - the companies that worked well in person specifically hired only people who wanted to work in that way. Some changed their mind during the pandemic, and they were asked to move on. I don't think they were wrong. I was one of these who went away, and I joined a remote first global corporate with people from all over the world. I had a blast working there and nothing like it would be possible otherwise.
So I don't think Amazon is wrong in choosing their own way - even if we don't like it. It's style; it's like if we were criticizing their brand colors.