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613 points indus | 3 comments | | HN request time: 0.671s | source
1. whoitwas ◴[] No.41923806[source]
This sort of regulation seems oddly granular and not super useful, but not terrible. Companies don't have to offer customer review features. I wonder what would happen if companies decided to remove reviews, rebrand, or switch to another paradigm?
replies(1): >>41923976 #
2. acdha ◴[] No.41923976[source]
I think the possible changes you mentioned are a desired outcome. The FTC’s consumer protection role tends to be about keeping free markets functional, and under Biden that’s had a lot of focus on removing market distortions. Reviews are tricky that way because people want to trust other buyers but scammers have exploited that trust, and a company removing the reviews section of their site because they don’t want them to be accurate seems like a net win similar to forcing companies to remove false claims. The FTC doesn’t require your product to be good, just honestly sold.
replies(1): >>41924025 #
3. whoitwas ◴[] No.41924025[source]
My objection is it's too granular and bad faith operators will only pivot slightly to continue to exploit. It seems ineffective.