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Tog's Paradox

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187 points adzicg | 1 comments | | HN request time: 0.326s | source
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ChrisMarshallNY ◴[] No.41914211[source]
This has been my experience.

There's a friction, between delivering the highest reasonable Quality, yet also allowing the initial users to provide feedback, and helping us to adjust the UX.

I deal with that, by using what I call "Constant Beta." My projects are designed to reach "beta" (or betta), as quickly as possible, so people can start actually using them, even if incomplete. Since I write Apple stuff, I can use Apple's TestFlight. I tend to start using it very early in the project, and there's often hundreds of releases, by the time it actually ships.

I have found that users will almost never provide feedback, no matter how easy I make it, or how much I beg, so I need to infer their usage, via requests for help, or features that I can tell are being used/not used.

The stuff I write has extremely strict privacy requirements, so I often can't collect metrics, or have to anonymize the shit out of the ones I do collect, so there's a lot of tea-leaves-reading, in my work.

replies(1): >>41917648 #
1. eesmith ◴[] No.41917648[source]
Back in the 1990s we called it 'evolutionary prototyping'. https://en.wikipedia.org/wiki/Software_prototyping#Evolution...