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Tog's Paradox

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166 points adzicg | 1 comments | 22 Oct 24 12:05 UTC | HN request time: 0.201s | source
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crazygringo ◴[22 Oct 24 13:49 UTC] No.41914235[source]▶
Not really sure what makes this a "paradox"?

Seems like a lot of words to say that, when you deliver the features users want, then they will continue to want more features. (And all these features keep making users more productive/efficient, so it's a good thing.)

And, of course, more features means more software complexity.

But I'm struggling to see a paradox here, or even what's supposed to be the novel observation.

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1. falcor84 ◴[22 Oct 24 15:00 UTC] No.41914963[source]▶
Add I see it, the paradox is that while users might say that they want the software to be "simpler" to use, what they actually want is more complex software where each particular action is simpler.

For us developers it may not look as a paradox, since we're so used to constantly adding levels of abstraction, but to me it does seem like a paradox on the UX front.