Big Enterprises need alot of bells and whistles and for the longest time, Google Cloud didn't have those bells and whistles. For example, App Engine for longest time didn't have internal IP only. It has it's now but whole point, most people have already evaluated their cloud and picked it.
Also, Google used to be or still is terrible at talking to customers. Big Enterprises require people at Google to actually talk to customers, something Google is notoriously terrible at.
Finally, Google Deprecation Policy has done them in. Many CTOs are scared to get into bed with Google due to it: https://steve-yegge.medium.com/dear-google-cloud-your-deprec...
Yes, for years.
Their dashboard is not great but way better than the competition. As for the cloud service itself, it has been reliable in my experience.
> Google used to be or still is terrible at talking to customers
Aren't all clouds like this unless you're a big org?
> Google Deprecation Policy has done them in
I'm sure some people feel this way but I doubt it's the majority.
>Aren't all clouds like this unless you're a big org?
Our spend is only 10k/mth and Microsoft talks to us. They are overworked but it's better than 1 million Spend/mth I had at $TwoJobs ago and getting anyone at GCP to pick up the phone was pulling teeth.