All security software from any vendor is going to have issues, and often you just have to go with whatever the company is running for the whole environment and not compromising security because of some jokes from the 90s
Well, it's not like there are that many alternatives. macOS is out of the price range for public service and most large companies, in addition to a lot of specialist software not being available for macOS.
Linux has it even worse regarding application compatibility on desktop - and no, WINE is not an option, because the kind of software used in public services comes with strict stipulations where you can run it, sometimes down to minor versions, and if you violate that, the vendor can and will refuse support. For a lot of FOSS software, there isn't even commercial support available so it gets automatically off the list because companies actually want to pay people so that they have someone to talk to when they get issues. And that's before you hit the cost wall that is employee (re)training.
IMHO, it would have been the role of our governments to mandate MS get their shit together first before diving into AI and advertising crap.