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108 points adamaskun | 2 comments | | HN request time: 0.002s | source

I'm still working on it, curious but what feature may be most valuable for you? What do you think about personalised care instructions, and an interactive chat feature for each plant.
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pixelbro ◴[] No.41891949[source]
I can't speak for anyone else, but the offer of a free trial made me bounce right off, despite my curiosity and the value such a product could potentially offer me. I want to know up front whether this is going to be useful to me before I sign up for anything. To that end, offering even a single no-strings-attached identification, even if the details are redacted, would go a long way towards conversion.
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itake ◴[] No.41892189[source]
I get it but if you’re a solo founder without VC backing, completely free accounts are really difficult to support.

Free users can create a lot of support tickets. This could be good or bad.

Free users may never convert to paying, which isn’t ideal for bootstrapped ML business with expensive cloud costs.

replies(2): >>41892503 #>>41894166 #
1. Brajeshwar ◴[] No.41892503[source]
Try Community Support (Forum/Discord/Slack, etc) for the free tier. Support Tickets/Email for Premium.
replies(1): >>41899384 #
2. itake ◴[] No.41899384[source]
Creating features and fixing bugs based on Support feedback (Community Support or otherwise) may result in an amazing experience for the free tier, but not-as-good-as-it could be for your paid subscribers.