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721 points ralusek | 3 comments | | HN request time: 0.001s | source
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ryandrake ◴[] No.41870217[source]
I'm making some big assumptions about Adobe's product ideation process, but: This seems like the "right" way to approach developing AI products: Find a user need that can't easily be solved with traditional methods and algorithms, decide that AI is appropriate for that thing, and then build an AI system to solve it.

Rather than what many BigTech companies are currently doing: "Wall Street says we need to 'Use AI Somehow'. Let's invest in AI and Find Things To Do with AI. Later, we'll worry about somehow matching these things with user needs."

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crazygringo ◴[] No.41870929[source]
This feels extremely ungenerous to the Big Tech companies.

What's wrong with trying out 100 different AI features across your product suite, and then seeing which ones "stick"? You figure out the 10 that users find really valuable, another 10 that will be super-valuable with improvement, and eventually drop the other 80.

Especially when if Microsoft tries something and Google doesn't, that suddenly gives Microsoft a huge lead in a particular product, and Google is left behind because they didn't experiment enough. Because you're right -- Google investors wouldn't like that, and would be totally justified.

The fact is, it's often hard to tell which features users will find valuable in advance. And when being 6 or 12 months late to the party can be the difference between your product maintaining its competitive lead vs. going the way of WordPerfect or Lotus 123 -- then the smart, rational, strategic thing to do is to build as many features as possible around the technology, and then see what works.

I would suggest that if Adobe is being slower with rolling out AI features, it might be more because of their extreme monopoly position in a lot of their products, thanks to the stickiness of their file formats. That they simply don't need to compete as much, which is bad.

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1. blep-arsh ◴[] No.41870984[source]
Force-feeding 100s of different AI features (90% of which are useless at best) to users is what's wrong with the approach.
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2. crazygringo ◴[] No.41871012[source]
Why?

It's not "force-feeding". You usually get a little popup highlighting the new feature that you close and never see again.

It's not that hard to ignore a new "magic wand" button in the toolbar or something.

I personally hardly use any of the features, but neither do I feel "force-fed" in the slightest. Aside from the introductory popups (which are interesting), they don't get in my way at all.

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3. Arainach ◴[] No.41871297[source]
It's popups. It's emails. It's constant nudges towards changes in workflows. Most importantly, it's accelerated the slurping of data and aggressive terms of service by an order of magnitude. Sure, in theory everyone wanted your data before, but now everyone wants all your data all the time. They want to upload it to their servers. They want to train products on it. And they want to ban you from using their product if you don't agree.