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FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

(www.ftc.gov)
1737 points pseudolus | 1 comments | 16 Oct 24 13:09 UTC | HN request time: 0.203s | source
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bilsbie ◴[16 Oct 24 15:11 UTC] No.41860014[source]▶
I wonder how this would work for gyms?

They should clean up their act anyway. If other customers are like me I’ve been putting off joining for over a year because they’re so scammy and I don’t want to get locked in.

I even went to sign up and walked out because the price ended up being double what they advertised with weird fees and the base plan not being useable once they explain it.

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beezlebroxxxxxx ◴[16 Oct 24 15:26 UTC] No.41860209[source]▶
If you setup a "payment agreement" between yourself, the gym (or any similar service), and your credit card, you should be able to cancel that agreement and the subsequent services that agreement entailed through your credit card. The byzantine and manipulative things that gyms do are, in part, because we basically let them control the cancellation process.
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1. ClassyJacket ◴[16 Oct 24 22:15 UTC] No.41864371[source]▶
I agree. In Australia we have much better banking than the US (instant free transfers between all banks), but you still can't cancel a recurring payment thru your bank like that. I had trouble cancelling a gym earlier this year.

When I lived in the UK and I wanted to cancel my gym, not only can you cancel the recurring payment thru your bank app, but the gym's website said that's how you should cancel.