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FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

(www.ftc.gov)
1737 points pseudolus | 3 comments | 16 Oct 24 13:09 UTC | HN request time: 0.676s | source
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ssharp ◴[16 Oct 24 14:49 UTC] No.41859717[source]▶
My workaround to this has been to email the company telling them I want to cancel. Once I either don't get a reply, or get a reply saying "just call us and we'll cancel!", I dispute the next charge with American Express and have the email record of trying to cancel. I believe they also offer a "stop allowing charges by this merchant" feature that cuts off future charges.
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SoftTalker ◴[16 Oct 24 14:53 UTC] No.41859774[source]▶
> I believe they also offer a "stop allowing charges by this merchant" feature

If they have this it's another reason to use them for automatic billing. I have tried to do this with a VISA card and they said they cannot do it; the only way to prevent future charges would be to close that account entirely and even then I might still get billed for some period of time.

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1. linsomniac ◴[16 Oct 24 17:28 UTC] No.41861553[source]▶
I use one of those banks that allows me to generate sub-accounts easily, each of which has an account number for e-checks and Debit card number. So I can use that for subscriptions, either fund it once, or fund it regularly via automated transfers from my main balance, or you can set it up to just automatically pull from your main account. Then when you're done with it, you can close that sub-account. It's worked very well for these sorts of subscriptions.

Specifically, I'm using Qube, but at this point I'm looking to move away from them and do not at all recommend them.

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2. whatindaheck ◴[16 Oct 24 19:26 UTC] No.41862856[source]▶
Check out Privacy.com for card generation. You can set monthly/yearly/all-limits, pause and cancel cards, create single-use cards, etc. And their virtual cards accept any billing information. As a result I don’t bother unsubscribing directly anymore and instead just pause the card. Less hassle. More control.

I’m also using Qube and looking to get away but I really like having the sub-accounts. What have you found? Envelope seems to have really nice features but lacks the sub-accounts.

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3. halJordan ◴[16 Oct 24 22:02 UTC] No.41864291[source]▶
Privacy.com has been increasing neutering their free tier and you cant fund with a credit card, their cards have reputation problems at merchants. They're one if the problems imho if we're talking about what's being sold if different than what's being bought.