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FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

(www.ftc.gov)
1737 points pseudolus | 1 comments | 16 Oct 24 13:09 UTC | HN request time: 0s | source
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amatecha ◴[16 Oct 24 14:58 UTC] No.41859836[source]▶
Nice. I canceled a service recently and I had to "continue to cancel" and click on other such "confirmations" such that I think I proceeded through 7-8 pages before my subscription was actually canceled. Truly manipulative and obtuse. That was Spotify btw. I should have recorded the process, as it was nearly comedic (if it weren't so hostile).
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krunck ◴[16 Oct 24 15:01 UTC] No.41859869[source]▶
Amazon is the worst in this regard.
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1. hansvm ◴[16 Oct 24 16:51 UTC] No.41861216[source]▶
They took me for a year of student-prime during a brief time period (UI bug?) where there was a button that only asked if I wanted free shipping on the current order and didn't have any of the other normal language/links/... suggesting that I was subscribing to a service in the process. I don't think it's an accident that the default payment period was 1yr either.