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FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

(www.ftc.gov)
1737 points pseudolus | 1 comments | 16 Oct 24 13:09 UTC | HN request time: 0.266s | source
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amatecha ◴[16 Oct 24 14:58 UTC] No.41859836[source]▶
Nice. I canceled a service recently and I had to "continue to cancel" and click on other such "confirmations" such that I think I proceeded through 7-8 pages before my subscription was actually canceled. Truly manipulative and obtuse. That was Spotify btw. I should have recorded the process, as it was nearly comedic (if it weren't so hostile).
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krunck ◴[16 Oct 24 15:01 UTC] No.41859869[source]▶
Amazon is the worst in this regard.
replies(7): >>41859893 #>>41860185 #>>41860212 #>>41860250 #>>41860818 #>>41861082 #>>41861216 #
shepherdjerred ◴[16 Oct 24 15:24 UTC] No.41860185[source]▶
You should try cancelling the New York Times, Bon Appetite, or Planet Fitness
replies(5): >>41860457 #>>41861114 #>>41861638 #>>41863964 #>>41878763 #
JacobThreeThree ◴[16 Oct 24 15:46 UTC] No.41860457[source]▶
Cancelling The Economist was pretty terrible too.
replies(3): >>41861140 #>>41861336 #>>41864087 #
1. mardifoufs ◴[16 Oct 24 16:43 UTC] No.41861140[source]▶
I still receive (paper!) letters semi regularly about subscribing after I cancelled. It was so hard to do too, cancelling my NYT subscription was a breeze in comparison.