←back to thread

FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

(www.ftc.gov)
1737 points pseudolus | 2 comments | 16 Oct 24 13:09 UTC | HN request time: 0.437s | source
Show context
bilsbie ◴[16 Oct 24 15:13 UTC] No.41860048[source]▶
It seems like all this sketchiness actually hurts these companies. I do ten times more subscriptions when I can go through apple and know I can cancel in 5 seconds.
replies(4): >>41860342 #>>41860422 #>>41860502 #>>41860542 #
1. smt88 ◴[16 Oct 24 15:44 UTC] No.41860422[source]▶
For every "you" avoiding subscriptions, there's an idiot like me who has had several $5-10/mo. subscriptions for years because I keep hitting the "call customer service to cancel" wall and procrastinating.
replies(1): >>41861139 #
2. crazygringo ◴[16 Oct 24 16:43 UTC] No.41861139[source]▶
Yup, this is exactly the answer.

It is unfortunately more profitable for them in the end.

Which is precisely why we need these types of consumer protection laws.