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1737 points pseudolus | 1 comments | 16 Oct 24 13:09 UTC | HN request time: 0.226s | source

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ssharp ◴[16 Oct 24 14:49 UTC] No.41859717[source]▶

My workaround to this has been to email the company telling them I want to cancel. Once I either don't get a reply, or get a reply saying "just call us and we'll cancel!", I dispute the next charge with American Express and have the email record of trying to cancel. I believe they also offer a "stop allowing charges by this merchant" feature that cuts off future charges.

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1. titusjohnson ◴[16 Oct 24 15:09 UTC] No.41859974[source]▶

>>41859717 #

AmEx is great for this. I've used it twice, no issues that I can tell. I had my personal card attached to a BrowserStack account that used a work email address. Forgot to cancel it when I left the job and BrowserStack support was completely useless. One chat session with AmEx later and I receive no more charges from BrowserStack.

Of course I have to remember that they are blocked on that card, should I ever need an account again in the future.

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FTC announces "click-to-cancel" rule making it easier to cancel subscriptions