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FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

(www.ftc.gov)
1737 points pseudolus | 1 comments | 16 Oct 24 13:09 UTC | HN request time: 0s | source
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hypercube33 ◴[16 Oct 24 14:17 UTC] No.41859267[source]▶
Honestly, this is the best thing if it changes the worst experience I've had cancelling something - Gyms. They make it crazy easy to sign up, but a pain in the ass to stop being a member (for example, if you move and forget to cancel good luck - they want you to come in and talk to the manager in a lot of cases)
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high_na_euv ◴[16 Oct 24 14:25 UTC] No.41859382[source]▶
How did it even evolve into such a mess?

Cannot you just go to random gym, pay for enterance and do ya thing without signing stuff?

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onlyrealcuzzo ◴[16 Oct 24 14:28 UTC] No.41859424[source]▶
Gyms largely make money from people having memberships but never actually going.

There's only a few types of gyms where most of the members actually use the gym, and although they're still subscription based, they have entirely different business models.

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tshaddox ◴[16 Oct 24 14:39 UTC] No.41859571{3}[source]▶
There are plenty of subscription based gyms that have high utilization and also make it easy to cancel. They’re just usually more expensive (e.g. $200 per month instead of $20 like 24 Hour Fitness).
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1. the_snooze ◴[16 Oct 24 14:52 UTC] No.41859756{4}[source]▶
I'm a regular at one of those pricy gyms, and I think you're spot on. There's high utilization, and the gym actually bugs you if you haven't shown up to class in a while. The high price probably leads to a degree of self-selection among members, and the class-centric nature of the gym (as opposed to just being a floor full of equipment) probably means there's business value to people being there.