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America's new millionaire class: Plumbers and HVAC entrepreneurs

(www.wsj.com)
185 points hhs | 1 comments | 13 Oct 24 15:35 UTC | HN request time: 0s | source
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bradfa ◴[13 Oct 24 16:37 UTC] No.41829386[source]▶
Some local skilled trade companies have been recently bought out. From feedback I’ve heard from customers, quality has declined. Lots of car dealerships locally have consolidated lately and their service quality has declined while prices have shot up.

While private equity may be making some local business owners rich, they’re ruining the customer experience.

replies(2): >>41829503 #>>41833012 #
1. derbOac ◴[14 Oct 24 00:30 UTC] No.41833012[source]▶
Honestly I can tell which ones they are. I've noticed it in our area, it's like some unlabeled class problem. The websites and advertising are different, they approach everything differently. Everything is very overpriced and there's lots of bs that goes on with proposed work, and you can tell the tradesmen and techs have a very different relationship with the rest of the company.

Finding a company that grew organically and is not PE owned is noticeably different, I can tell which ones they are and they often refer to each other.