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631 points wojtczyk | 2 comments | | HN request time: 0.427s | source
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ChrisMarshallNY ◴[] No.41407397[source]
> I would contact Apple, if there was a feedback option, but there isn’t

There is: https://feedbackassistant.apple.com/

That said, it isn’t very user-friendly, and I find that they don’t seem to pay much attention to it. When they do respond, it tends to be some form of “#wontfix. Please close this.”

That looks like a fairly ugly little bug. I suspect they know about it now, thanks to the HN Bug Reporter. It tends to highlight these types of things.

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1. zackmorris ◴[] No.41410007[source]
As a policy, I tell the world about (non-exploit) bugs from billion dollar corporations, but I report bugs directly to small businesses.

This creates an incentive for the big players to improve their process and proactively catch bugs.

I've seen bugs reported to Apple's bug reporter get fixed in subsequent OS versions, but almost never in updates to the current or previous ones. This is a fundamental flaw with their process that provides a historical track record of them deprioritizing certain bugs. Which is why we should probably pivot away from internal bug reporting services and move towards third party bug trackers.

The AAPL market cap is $3.48175 trillion as I write this.

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2. qingcharles ◴[] No.41410274[source]
I do like single-dev apps. There are two apps I use regularly, and I have Discord open to the developers of both. They are always happy to receive bug reports (because so few report) and often open the code while I'm talking to them to figure out the problem.