USPS text scammers duped his wife, so he hacked their operation

Remember *69? You'd get the phone number of the person who just called you? (Theoretically - it didn't always work.)

How in the hell do we not have a trivial "report a scam" option on phone calls and text messages? Which reports it to the FTC or FBI or something?

The easier reporting becomes, the more the average quality of reports decreases.

So making reporting easier is good only if you already have atleast sufficient resources to process and follow up on the current report volume. My understanding is that we don't currently have enough resources dedicated to handling the reports we do get of people who got scammed. If that is the case, then making it easier to report potential scams doesn't help until we increase the resources for tracking down and stopping scammers.