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OpenAI Acquires Rockset

(openai.com)
249 points colesantiago | 1 comments | 21 Jun 24 15:04 UTC | HN request time: 0.201s | source
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rockyroad ◴[21 Jun 24 15:55 UTC] No.40750844[source]▶
https://docs.rockset.com/documentation/docs/faq

Rockset is off boarding existing customers. Definitely sucks we spent the last 3 months adopting it. We used it to replicate dynamodb in near real time for adhoc & reporting queries. Schemaless architecture was very easy to work with

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noufalibrahim ◴[21 Jun 24 16:34 UTC] No.40751220[source]▶
Ideally, success of customers should mean success of company but the incentives are wildly misaligned here. It seems perfectly "okay" from the company perspective since they are in it to make money but doing that by telling their customers to "leave because we got acquired and no longer care about what we sold you last week" is really harsh.
replies(1): >>40751727 #
Maxatar ◴[21 Jun 24 17:25 UTC] No.40751727[source]▶
If you're a corporate customer, then you take that risk when you sign up for a month to month contract. Now usually a month to month works very well for you, but it is a risk you accept.

A lot of corporate customers will seek longer term contracts, a year or even longer, so they can lock in a price and various service guarantees. Even in the case of this acquisition it's only customers on a month to month plan that have to migrate by September, customers on a long term contract will continue to have access and support for the duration of their contract.

replies(1): >>40752112 #
CapcomGo ◴[21 Jun 24 18:04 UTC] No.40752112[source]▶
Sure but all of their contract customers still need to find a replacement
replies(1): >>40752892 #
jjmarr ◴[21 Jun 24 19:37 UTC] No.40752892[source]▶
If you want a service guarantee for longer than 1 month don't sign a contract for 1 month at a time.

If you want a guarantee of more time to transition you are expected to pay for the privilege.

replies(1): >>40756296 #
1. noufalibrahim ◴[22 Jun 24 04:35 UTC] No.40756296[source]▶
Makes sense. Thanks.