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249 points colesantiago | 1 comments | | HN request time: 0.204s | source
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ram_rar ◴[] No.40751214[source]
> How long will service remain available?

> Month-to-month customers without an active contract will have until Monday,

> September 30th, 2024, 5 PM PDT to off-board.

I'd love to hear from someone with expertise in vendor onboarding and business continuity risk: how do vendor contracts typically protect customers in situations like this?

I'm sure will be super frustrated with datastore vendor change, which would need nontrivial resources from product development to system migration in such a short span of time.

replies(3): >>40751236 #>>40753257 #>>40764447 #
1. hluska ◴[] No.40753257[source]
Vendor contracts typically have both termination and change of control clauses. In general, you can negotiate for more security, but you will pay heavily for it. The typical contract though contains very little in the way of customer protection.

Technically, when companies choose a vendor, they should consider risks like a company suddenly being acquired. In practice, it’s quite hard to assign an actual number to that column - it’s almost always a risk but it’s extremely hard to quantify. You’ll often hear things like “every vendor could be acquired so that counts equally for all choices” when that risk gets discussed.