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249 points colesantiago | 2 comments | | HN request time: 0.542s | source
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ram_rar ◴[] No.40751214[source]
> How long will service remain available?

> Month-to-month customers without an active contract will have until Monday,

> September 30th, 2024, 5 PM PDT to off-board.

I'd love to hear from someone with expertise in vendor onboarding and business continuity risk: how do vendor contracts typically protect customers in situations like this?

I'm sure will be super frustrated with datastore vendor change, which would need nontrivial resources from product development to system migration in such a short span of time.

replies(3): >>40751236 #>>40753257 #>>40764447 #
1. JumpCrisscross ◴[] No.40751236[source]
> how do vendor contracts typically protect customers in situations like this?

That's in the termination clause.

replies(1): >>40751417 #
2. borski ◴[] No.40751417[source]
There is typically a change of control clause too.