Software Friction

This kind of friction is so expansive and ubiquitous that another, less negative word for it is simply “life.”

It’s like John Lennon said:

“Life is what happens while you are busy making other plans.”

Instead of trying to eliminate or stigmatize it, it can be more productive to think of it as a creative input into your static system which can be harnessed for unexpected good.

(And personally I would rather live by the worldview of Lennon than a 19th century German general.)

There’s always a nonzero quantity of coworkers who seem to identify too much with our captors (that machines). It’s shocking to them if someone suggests that human errors should be accommodated by a system instead of ruthlessly vilified. That you think you can do something perfectly every time is a topic for you and your therapist. Expecting others do to the same is toxic.