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388 points replyifuagree | 1 comments | | HN request time: 0.206s | source
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corry ◴[] No.37966968[source]
“Pushing sales people to increase their amount of sales/quota is like asking meteorologists for sunshine”.

Hmmm it doesn’t seem unreasonable in that context? You’re really asking people to work more effectively, to accomplish the same amount of work more quickly.

It’s like asking sales people what their quota should be. They pick a number that is no-brainer hittable, because there is a lot of complexity and many unknown variables in getting deals signed, so to prevent looking bad they’ll pad their number. But their no-brainer number is below what the business needs.

So you tell them their quota is going to be a bit higher. They’ll have to stretch to hit it.

And it’s even MORE important since their comp is DIRECTLY tied to hitting that number.

And yet sales people aren’t writing article after article about how self-set quotas are sacrosanct, should only settable by sales people themselves, and how clueless management is to try to get more performance above the no-brainer target.

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jnovek ◴[] No.37967129[source]
It’s not at all like sales quotas. The salesperson’s upside is directly linked to their quota, they are incentivized to fudge it as much as they can.

What’s the incentive for a developer to inflate their estimate? The only reason I have to inflate an estimate is if I know some non-engineer boss-type is going to swoop in and try to convince me to lower it.

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1. ghaff ◴[] No.37969434[source]
>What’s the incentive for a developer to inflate their estimate?

Under-promise. Over-deliver. I'm not doing software development most of the time but it absolutely works out better for everyone concerned if I get things done on or ahead of schedule without mostly having to resort to a lot of unnatural acts to do so. If there's a real need for something faster, I'll tell people I'll do my best and (usually) I can get there absent blockers from dependencies. But I try to manage things so that I can meet/beat estimates sanely. It probably helps that people think I work quickly even given some sandbagging.