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446 points tonmoy | 3 comments | 24 Aug 23 16:25 UTC | HN request time: 1.445s | source
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ateng ◴[24 Aug 23 16:58 UTC] No.37251404[source]▶
The world of internet would be a _much_ better place if everyone at least have read this. I tried my best to adhere to these rules in any social network.
replies(2): >>37252484 #>>37253136 #
roflyear ◴[24 Aug 23 19:02 UTC] No.37253136[source]▶
It is unfortunate that the rules are so vague/up for interpretation, and when you break them, it isn't explained to you that you broke them. The rule just gets cited and there you go.
replies(3): >>37254572 #>>37256466 #>>37258432 #
kelnos ◴[24 Aug 23 21:08 UTC] No.37254572[source]▶
I've found that dang is very open to discussion about these sorts of things. He's only an email away, and usually responds quickly.
replies(2): >>37256071 #>>37256775 #
1. roflyear ◴[25 Aug 23 01:31 UTC] No.37256775[source]▶
Dang responds, but he won't say what you did wrong. I kind of understand, but also not really.
replies(1): >>37257861 #
2. dang ◴[25 Aug 23 03:57 UTC] No.37257861[source]▶
I spend half my day (or what feels like it) telling people what they did "wrong", i.e. what they did that led to whatever they experienced that they didn't like. The trouble is that these explanations are expensive: it takes time and energy to track the specifics, deliver the information in a clear enough form that, proof it against possible misunderstanding or unintended offensiveness, and then go back-and-forth with the user when the information isn't clear enough or lands the wrong way. It's impossible to do a satisfactory job of this in every case, even though one wants to—the only option is to approximate.

Since you've mentioned twice that you didn't get an explanation, I'd be curious to see the case that you didn't get an explanation about. Is there a link? Usually when people remain upset about something long after the fact, it's for good reason.

replies(1): >>37261732 #
3. roflyear ◴[25 Aug 23 13:51 UTC] No.37261732[source]▶
Well, I'm rate limited here, when it was never my intent to say anything that was incorrect, and I thought I always behaved in good faith as best I could.

I don't think you need to go back and forth with users. You don't actually need to do anything - this is just my opinion.

I do apologize if it caused you any grief, that wasn't my intention either.