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596 points pimterry | 1 comments | | HN request time: 0.404s | source
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water9 ◴[] No.36863034[source]
Its flat out bad business to exclude customers period. Figure out a way to have your customers not fight in line sure, but never shorten the line unless it is absolutely necessary (ie criminal)
replies(2): >>36864151 #>>36866430 #
Mindwipe ◴[] No.36866430[source]
Losing half a percent of your traffic to get rid of 80% of spam, malware and DDOS attacks is pretty much always worth it and good business.
replies(1): >>36891956 #
1. water9 ◴[] No.36891956[source]
That tradeoff exists in your mind only. IRL it's not like that.