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Fly.io Postgres cluster down for 3 days, no word from them about it

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797 points burnerbob | 1 comments | 20 Jul 23 23:42 UTC | HN request time: 0.255s | source
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neya ◴[21 Jul 23 05:41 UTC] No.36810371[source]▶
I actually have been advocating against them for a while here on HN (https://news.ycombinator.com/item?id=31394179) for the same reason.

They had my account on some sort of shadow ban with no communication whatsoever after asking them to delete my account from their systems. I emailed them and to date never even got a response. I have moved everything over to Railway app and back to Google Cloud Run ever since.

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okeuro49 ◴[21 Jul 23 06:07 UTC] No.36810520[source]▶
> they never bothered to reply and put me in some kind of shadow ban from re-registering with my email.

So did you manage to delete your account then attempt to re-register using the same email address you deleted the account with?

Why would a company shadow ban you for asking an innocuous question?

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1. pphysch ◴[21 Jul 23 15:05 UTC] No.36814687[source]▶
> Why would a company shadow ban you for asking an innocuous question?

If you are literally overwhelmed with crises, it becomes appealing to make problems go away in this manner. Not saying they are, but this thread is suggesting that.