Fly.io Postgres cluster down for 3 days, no word from them about it

I like fly.io a lot and I want them to succeed. They're doing challenging work...things break.

Have to admit it's disappointing to hear about the lack of communication from them, especially when it's something the CEO specifically called out that they wanted to fix in his big reliability post to the community back in March.

https://community.fly.io/t/reliability-its-not-great/11253#s...

Yes, this. It's tough when you've already played your "we messed up but we're making it right" card, and then you continue to not have it right.

Hosting service that cannot get basics right after a decade plus of solving these problems as an industry.

Are we even trying or just repeating ourselves because we don’t know what else to do?

How can the entire industry keep making the same basic errors?

“Let’s keep it simp… ohh nope we invented a Turing complete language and customer service is terri… wait do we have customer service?”

I get the world turning against SaaS lately.

Computers are so fast now, enthusiasts would be better served DIY; put a beige box in a local colo, use one of the big 3 for big business.

This is just starting to look disreputable and disrespectful to humanity itself putting such resources into one time bomb after another.