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Fly.io Postgres cluster down for 3 days, no word from them about it

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797 points burnerbob | 3 comments | 20 Jul 23 23:42 UTC | HN request time: 0.745s | source
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pech0rin ◴[21 Jul 23 04:02 UTC] No.36809852[source]▶
I really want to love Fly.io. It's super easy to get setup and use, but to be honest I don't think anyone should be building mission critical applications on their service. I ended up migrating everything over to AWS (which I reallllly didn't want to do) because:

* Frequent machines not working, random outages, builds not working

* Support wasn't responsive, didn't read my questions (kept asking same questions over and over again) -- I paid for a higher tier specifically for support.

* General lack of features (can't add sidecars, hard to integrate with external monitoring solutions)

* Lack of documentation -- For happy path its good but any edge cases the documentation is really lacking.

Anyway, for hobby projects its fine and nice. I still host a lot of personal projects there. But I have to move my companies infrastructure off of it because it ended up costing us too much time/frustration, etc. I really had high hopes going into it as I had read it was a spiritual successor of sorts to Heroku which was an amazing service in its day, but I don't think its there yet.

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asaddhamani ◴[21 Jul 23 05:03 UTC] No.36810185[source]▶
Curious to know, have you tried Render? What is the successor to Heroku in your eyes?
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1. arrowsmith ◴[21 Jul 23 09:05 UTC] No.36811655[source]▶
If you're deploying an Elixir/Phoenix app, then Gigalixir has worked really well for me. It's expensive, but then so is Heroku.
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2. heeton ◴[21 Jul 23 10:04 UTC] No.36812027[source]▶
What’s their reliability been like?

Am I right in thinking the platform got bought a little while ago, and it’s being run by a relatively small outfit?

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3. arrowsmith ◴[21 Jul 23 12:23 UTC] No.36812987[source]▶
I've been using them for the last ~10 months or so to run http://PhoenixOnRails.com. Gigalixir have been 100% reliable for me so far, but it's a low-traffic app - I can't tell you what it's like to run a big app on them at scale.

I don't know who owns them but I do get the impression it's a small team. Hasn't been an issue for me so far. Their customer service has been very helpful and responsive on the rare occasions I've needed to contact them