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Fly.io Postgres cluster down for 3 days, no word from them about it

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797 points burnerbob | 5 comments | 20 Jul 23 23:42 UTC | HN request time: 0.807s | source
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DumbStarbucks ◴[21 Jul 23 02:45 UTC] No.36809439[source]▶
You unfortunately get what you pay for.

AWS is more expensive than God, but I'll be damned if you can't have a throat to choke in less than 10 minutes whenever something like this happens.

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orangepurple ◴[21 Jul 23 03:15 UTC] No.36809597[source]▶
AWS support replies back to your messages when they feel like it. Their support is just as shady but they have better uptime for sure
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erulabs ◴[21 Jul 23 03:29 UTC] No.36809668[source]▶
FWIW, our aws enterprise support reps are available 24/7 and usually respond within a few minutes.

But again, you get what you pay for.

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1. eropple ◴[21 Jul 23 04:40 UTC] No.36810069[source]▶
I was working for a pretty big early AWS customer--one that had realized that for the low low price of all your money you could make DynamoDB scale to some truly massive numbers--and one time when we were having trouble around noon Eastern, a colleague called up our TAM. As he told it, the TAM sounded half-asleep, so my colleague asked if everything was alright.

"I'm in Hawaii on my honeymoon and my backup missed your call, so it escalated."

I probably wouldn't have answered the phone. Granted, that's why I don't do that job. But I have always had a real appreciation for the good TAMs ever since.

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2. justinclift ◴[21 Jul 23 04:58 UTC] No.36810163[source]▶
Wonder if that marriage lasted though? ;)
3. silisili ◴[21 Jul 23 05:18 UTC] No.36810261[source]▶
Weird, I just begrudgingly went from Postgres to Dynamo because it was so much cheaper. We're not huge scale though, so I'm wondering where the costs start to diverge the other way.
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4. kadoban ◴[21 Jul 23 07:42 UTC] No.36811103[source]▶
With Dynamo it seems to depend a lot exactly what you're doing. If you're careful about your queries, it's pretty cheap.
5. eropple ◴[21 Jul 23 13:38 UTC] No.36813602[source]▶
This was, 2012 and we were hitting read and write limits regionally.

It was not a wise plan. It did, however, run. Technically.