This has led to a ton of fun little coding projects to help us answer questions better. A lot of very hard to Google questions involve album covers, so I ran every album cover I could get through Google Vision and built a little search engine. Another part of the contest is short (1-2s) clips of songs being broadcast and you have a few hours to come up with what they are. We built a massive fingerprint library ahead of time and used it to answer some of those (Google finally got better at this too, before we built this, it'd never work because the clip was so short). We also use AWS to live transcribe the broadcast because one of the hardest parts was remembering "were they asking for the actor? their character? the movie?" and having to wait until they ask the question again between songs.
Next up is a parallel auto-dialer. There's only a handful of people answering phones, so actually calling in the answer can be a struggle.