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1226 points bishopsmother | 1 comments | | HN request time: 0.203s | source
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yamrzou ◴[] No.35046052[source]
I'm not a user of Fly.io. I can't help but notice how remarkable the effect of open communication on potential end users like me. I remember reading about their reliability problems on HN some time ago. That biased my view of the company. After reading this, the open communication and transparency restored my trust in them, and would make them again a potential candidate for future projects. Because now I know that they acknowledge the problem and that they are trying to improve things.
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1. iLoveOncall ◴[] No.35053770[source]
Really? For me it's the contrary, posts like this from companies are a signal to say "Jump out of the ship while you still can".

Kinda like when crypto exchanges tweet "Yo we're definitely not blocking withdrawals, we're perfectly healthy".

You know what would make me consider a company? The fact that they don't have a bad reputation to begin with, and don't need to make posts like that to try to save their reputation.