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Reliability: It’s not great

(community.fly.io)
1226 points bishopsmother | 1 comments | 06 Mar 23 17:47 UTC | HN request time: 0.204s | source
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yamrzou ◴[06 Mar 23 19:09 UTC] No.35046052[source]▶
I'm not a user of Fly.io. I can't help but notice how remarkable the effect of open communication on potential end users like me. I remember reading about their reliability problems on HN some time ago. That biased my view of the company. After reading this, the open communication and transparency restored my trust in them, and would make them again a potential candidate for future projects. Because now I know that they acknowledge the problem and that they are trying to improve things.
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1. eyelidlessness ◴[07 Mar 23 01:47 UTC] No.35050458[source]▶
I’m not [directly, at present] in the market for their product but the very frank and real introduction basically moved Fly from my “I think I’ve heard of that but I’ll need my memory jogged for any further recognition” category to my “potentially good stuff to reference when relevant” category.

This kind of frank and human communication is vulnerable, but it’s good for establishing credibility… with me at least!