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Reliability: It’s not great

(community.fly.io)
1226 points bishopsmother | 2 comments | 06 Mar 23 17:47 UTC | HN request time: 0.411s | source
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yamrzou ◴[06 Mar 23 19:09 UTC] No.35046052[source]▶
I'm not a user of Fly.io. I can't help but notice how remarkable the effect of open communication on potential end users like me. I remember reading about their reliability problems on HN some time ago. That biased my view of the company. After reading this, the open communication and transparency restored my trust in them, and would make them again a potential candidate for future projects. Because now I know that they acknowledge the problem and that they are trying to improve things.
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gizmo ◴[06 Mar 23 20:05 UTC] No.35046831[source]▶
This post is carefully worded corporate messaging, but because they write for their developer audience it has an informal "oh shucks we messed up bad y'all" vibe to it. But make no mistake, this is 100% corporate messaging.

I get that growing is super hard. And maybe fly will grow up to be a good platform some day. But that's the future. Today, they're flying by the seat of their pants and I mostly feel sorry for people who were tricked into thinking this platform is ready for production use.

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1. skrtskrt ◴[06 Mar 23 21:00 UTC] No.35047511[source]▶
professionals don't get tricked into thinking a platform is ready for production use

If you don't have SLOs and SLAs, then you get what you get, essentially. Even a company with a great reputation can completely reverse course with a single bad incident, and you get nothing in return if there's not a contract.

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2. AtlasBarfed ◴[06 Mar 23 22:33 UTC] No.35048713[source]▶
Honestly, if you are a small fish to AWS... what is an SLA?

They can trot out a low level person to stall you with questions, or an AI question generator that maximizes the amount of time you waste on your end, and call that "SLA met".

And even if they DON'T meet the SLA on occasion, you built your stack on AWS. You are laying in the bed you made.

SO, what, AWS throws some free credits (that their 30-40% margin easily absorbs)?

The only big stick in these types of things is having dual-cloud capability, where you can move your service quickly from one cloud to the other. Stateless API servers? Maybe. Database servers? ouch. Cassandra could reliably span two clouds, man would AWS kill you on their ludicrously overpriced network costs.

Has anyone does Postgres replication across providers as a useful production system? Doubt it.