The crazy thing with these companies are they say you violated the user agreement but doesn't mention what specific policy you violated.
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The omission of the exact reason is intentional - as an example, I distinctly remember seeing the same mistake appearing on photoshoped passport scans over and over again. If the exact reason would be told, bad actors could exploit it more easily.
With that said, this policy also causes false positives. The goal is to exclude as many bad actors as possible, while minimizing the number of false positives. But there will be always false positives unfortunately.
Yes. We get it. And without doing that companies like upwork would have it prohibitively expensive to stay in business. And maybe for a good reason. That’s exactly the difference between any semi-large consulting agency and something like upwork. The former has people on payroll who can vet the client and the supplier, but due to that, there’s only so much business they can turn around. And then there are those companies like upwork who pride themselves with shit like “how we support 50k suppliers per one support staff member” (I came up with this particular one but it’s pretty reasonable for that to happen).
I mean, come on, it’s like your local traffic law enforcement agency sent you a letter:
Your driver’s license is now suspended and we are sorry to inform you that you have no recourse, you can never ever drive again. We cannot tell you why. All communication from you will be ignored. G’day.
Same, no? How the f** is that legal. The fraud is NOT my problem, it’s upworks problem. Get us on a level playing field. Provide a method for your client and supplier to sort it out using a transparent legal path. Same with google, facebook, twitter, whatever. And if the company cannot provide that, well, maybe their business is dubious. They can ruin you on a whim! And you have no recourse!