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Ask HN: Have you noticed an increase in the number of Stripe Disputes lately?

73 points cellover | 1 comments | 07 Oct 22 16:44 UTC | HN request time: 0.284s | source

I work on a SaaS app in France. In the past few days we noticed an enormous increase of disputes in our Stripe account, all of them are linked to SEPA payment method (wire).

We used to have 1 every month of so, now we have had around 7 in 2 days.

[EDIT] - I received an email from Stripe a few minutes after I submitted this post on HN. It seems there has been an issue with the management of SEPA payments between end of september and start of october.

[EDIT 2] - I actually received the email before submitting this post, I just did not notice it ;)

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ksec ◴[07 Oct 22 17:10 UTC] No.33124129[source]▶
>I received an email from Stripe a few minutes after I submitted this post on HN

I guess posting it on HN gets the fastest reply from CS.

replies(1): >>33124497 #
edwinwee ◴[07 Oct 22 17:35 UTC] No.33124497[source]▶
Funny timing. We hit send on the email batch at 16:43 UTC. Initial HN post looks to be from 16:44 UTC.
replies(1): >>33124891 #
1. cellover ◴[07 Oct 22 18:05 UTC] No.33124891[source]▶
+1 actually yes I noticed the email after I submitted this post.