←back to thread

Ask HN: Have you noticed an increase in the number of Stripe Disputes lately?

73 points cellover | 3 comments | 07 Oct 22 16:44 UTC | HN request time: 0.448s | source

I work on a SaaS app in France. In the past few days we noticed an enormous increase of disputes in our Stripe account, all of them are linked to SEPA payment method (wire).

We used to have 1 every month of so, now we have had around 7 in 2 days.

[EDIT] - I received an email from Stripe a few minutes after I submitted this post on HN. It seems there has been an issue with the management of SEPA payments between end of september and start of october.

[EDIT 2] - I actually received the email before submitting this post, I just did not notice it ;)

1. Zaheer ◴[07 Oct 22 17:06 UTC] No.33124067[source]▶
Short answer: No (for levels.fyi)

Is it typical for you to receive payments via Wire rather than credit card? If not perhaps the customers are fraudulent. Also I'm not entirely sure how SEPA works but could you just accept wires via your bank directly? For wires we've found it's easier to just have it sent directly to our bank account.

replies(2): >>33125369 #>>33125605 #
2. capableweb ◴[07 Oct 22 18:46 UTC] No.33125369[source]▶
> Is it typical for you to receive payments via Wire rather than credit card? If not perhaps the customers are fraudulent. Also I'm not entirely sure how SEPA works but could you just accept wires via your bank directly? For wires we've found it's easier to just have it sent directly to our bank account.

Sounds to me you don't actually use Stripe for SEPA transfers yourself?

3. ThePowerOfFuet ◴[07 Oct 22 19:08 UTC] No.33125605[source]▶
> Also I'm not entirely sure how SEPA works but could you just accept wires via your bank directly?

SEPA is not a wire payment, but rather better in every way.