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528 points sealeck | 2 comments | | HN request time: 0.446s | source
1. neya ◴[] No.31394179[source]
> I wouldn't straight out recommend fly.io. See, part of Heroku's value proposition was their excellent support. I had asked fly.io to delete my account since there wasn't a provision to delete it from their interface and they never bothered to reply and put me in some kind of shadow ban from re-registering with my email. I mean if this is how you're going to treat your customers, then good luck! I'm yet to try out railway.app and..looks interesting to say the least.
replies(1): >>31394201 #
2. traspler ◴[] No.31394201[source]
Same thing happened to me with Lime (the bike and scooter „rental“ company) after they kept charging my old CC even after deleting and adding a new one, which creeped me out as I would hope a delete action on a payment method actually means delete. Instead of deleting my account they banned me so I could never register again.