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528 points sealeck | 2 comments | | HN request time: 0.434s | source
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brundolf ◴[] No.31391105[source]
The only thing I don't like is their usage-based pricing. On Heroku I could pay $7 a month and know I'd never be charged more than that. I'm sure when you're scaling a service it's fine - maybe even better - to do it on a sliding scale. But for a fire-and-forget blog site, I don't want to have to worry about stuff like that.
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mrkurt ◴[] No.31391192[source]
This is a problem. And a bit of an own goal on our part.

I hate services that don't put a price on things like bandwidth (because there's always a price!). So we priced bandwidth and made it transparent. You can put an app on Fly.io and server petabytes of data every month, if you want. We'll never complain that you're serving the wrong content type.

But the reality is – having an unlimited bandwidth promise is perfect for for a fire and forget blog site. We're not doing ourselves any favors with scary pricing for that kind of app.

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EnKopVand ◴[] No.31391400[source]
I don’t want an unlimited bandwidth promise, I want a cap that I know can never be exceeded. I mean, I use Azure professionally and one of the key reasons I don’t use it to host my own stuff is exactly because it could potentially become very expensive. I’d rather have my own stuff shut down until I decide what I want to do with it.

Things like alerts are fine, professionally, but not for things like running a small app, blog or whatever, that you’re not sure where is heading.

I don’t think anything I’ve build on my own time has ever ended up breaking my bank, but signing up my credit card is a risk I’m never going to take, and I’m fairly certain I’m not alone in that. Of course I have no idea if there are enough of us to make small scale fixed prices products profitable at scale.

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1. FBISurveillance ◴[] No.31393742[source]
This. I've had a very real situation with DataDog: I've accidentally created a Synthetics test (and forgot about it) on a test account and incurred $5k+ bill at end of month. Zero notice or anything.

I ended up swallowing the bill but will not be using them again since this is plain scary.

Edit: funny thing - to add insult to injury, I've started to hear from their sales people on "my growth plans", even though I've had a support ticket hoping to resolve this to no avail.

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2. viraptor ◴[] No.31393843[source]
Datadog is one of the worst offenders in this one. It's like they actually want to get you into that situation. Wanna see your prepaid capacity? Lol, email our support. Wanna use front-end monitoring? Here's an example with the defaults hidden. (Oh btw the defaults enable all the features and set the sampling to 100%) How do I turn on sampling? Don't worry, limitless tracing is the way, we'll figure out how to filter your traces. (Oh btw you'll still pay for ingestion, we're just omitting it here)