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1703 points danrocks | 2 comments | | HN request time: 0s | source

Recently I interviewed with Stripe for an engineering MoM (Manager of Managers) for one of their teams. I interview regularly, so I am used to many types of processes, feedback mechanisms, and so on. I won't go into details about the questions because there's nothing special about them, but I wanted to share some details of my experience for people thinking of interviewing there.

1) About 35-40% of the interviewers started their questioning by saying "I will only need 20 minutes for this", while emphasizing it is an important leadership position that they are hiring for. So 20 minutes is all needed to identify "important, critical leaders"? What a strange thing to say - also a GREAT way to make candidates feel important and wanted!

2) There is significant shuffling of interviewers and schedules. One almost has to be on-call to be able to react quickly.

3) For an engineering manager position, I only interviewed with only technical person. To me it hints that Engineering MoM is not a very technical position.

4) Of all the people I spoke to, the hiring manager was the one I spoke the least with. The phone screen was one of the "I only need 20 minutes for this" calls. The other one was quite amusing, and is described below.

5) After the loop was done, the recruiter called me to congratulate me on passing, and started discussing details of the offer, including sending me a document described the equity program. Recruiter mentioned that the hiring manager would be calling me to discuss the position next.

6) SURPRISE INTERVIEW! I get a call from the hiring manager, he congratulates me on passing the loop, then as I prepare to ask questions about the role, he again says "I need to ask you two questions and need 20 minutes for this". Then proceeds to ask two random questions about platforms and process enforcement, then hangs up the call after I answer. Tells me he'd be calling in a week to discuss the position.

7) I get asked for references.

8) After passing the loop, have the recruiter discuss some details of the offer, have the hiring manager tell me they'd be calling me after a week, I get ghosted for about 3.5 weeks. References are contacted and feedback is confirmed positive.

9) I ping the recruiter to see when the offer is coming - it's not coming. They chose another candidate. I am fine with it, even after being offered verbally, but the ghosting part after wasting so much of my time seems almost intentional.

10) I call up a senior leader in the office I applied to, an acquaintance of mine. His answer: "don't come. It's a mess and a revolving door of people". I was shocked with the response.

11) I get called by the recruiter saying that another director saw my feedback and is very interested in talking to me and do an interview loop.

Guess I'm not joining, then.

I am ok with passing loops, being rejected, I've seen it all. But being ghosted after acceptance is a first. What a bizarre place this is.

1. staccatomeasure ◴[] No.29391137[source]
I have no idea what the situation is at Stripe, but there are some trends that explain this experience in the larger environment right now.

Recruiters are extremely hard to find. Comp has soared. Many have left old jobs to go to new jobs.

Generally, people rely on recruiters to manage the communication with candidates. Very high turnover leads to very high rate of things being dropped.

Compounding this, hiring great engineers is extremely difficult right now. So recruiters have a list of 10,000 things to do. It’s not ok that recruiters might be less effective in candidate management for no-hires, but it makes sense.

Finally, add on top of this that candidates are being less respectful of company time as well. Candidates are ghosting and not responding like never before. The market and the remoteness of the experience are turning hiring from a human activity into a transaction, on all sides.

replies(1): >>29392068 #
2. elliekelly ◴[] No.29392068[source]
> Finally, add on top of this that candidates are being less respectful of company time as well. Candidates are ghosting and not responding like never before.

Managers started this trend so I don’t have a whole lot of sympathy for those who suddenly find themselves on the wrong end of it. Even kindergarteners understand you should treat others how you would like to be treated. All of these “busy” managers who don’t like being ghosted better have also ceased ghosting candidates before complaining about the practice.