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693 points hienyimba | 1 comments | 14 Sep 21 10:51 UTC | HN request time: 0s | source

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Tomte ◴[14 Sep 21 12:49 UTC] No.28523945[source]▶

Welcome to the Stripe support forum!

No, I don't blame you for trying and I'm glad you've got attention, but don't people think it should be possible for all those founders, CEOs and other Stripe luminaries to trawl their own support channels?

replies(1): >>28526110 #

go_blue_13 ◴[14 Sep 21 15:15 UTC] No.28526110[source]▶

>>28523945 #

Do you have an issue with them reading HackerNews and responding to a relevant post? Its not feasible for the CEO of a huge company to review every support ticket, no

replies(1): >>28526571 #

1. Tomte ◴[14 Sep 21 15:48 UTC] No.28526571[source]▶

>>28526110 #

This happens all the time. Go search for Stripe problems here.

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Stripe banned us for payment disputes but we never had a single dispute