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Stripe banned us for payment disputes but we never had a single dispute

(justuseapp.com)
693 points hienyimba | 2 comments | 14 Sep 21 10:51 UTC | HN request time: 0.454s | source
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hienyimba ◴[14 Sep 21 12:58 UTC] No.28524038[source]▶
UPDATE from Justuseapp.com: Stripe has reached out to us and working together, we have resolved this issue and our account has been re-enabled.

I cannot thank Hacker News enough.

Running a business all these years has been hard and full of Ups and downs. I do not recommend it for the faint-hearted. Until this morning, I had almost given up hope that our business was dead.

Thanks for bringing us back from the dead HN.

replies(1): >>28524133 #
1. _hilro ◴[14 Sep 21 13:05 UTC] No.28524133[source]▶
from https://news.ycombinator.com/item?id=28524077

> it looks like JustUseApp was collecting money for the virtual cards by pushing through unauthorised payments to the users original card.

> Additionally in the EU, the introduction of Strong Customer Authentication basically makes these types of transaction completely illegal

Was this the case?

replies(1): >>28524496 #
2. hienyimba ◴[14 Sep 21 13:30 UTC] No.28524496[source]▶
No it wasn't.

All payments must be manually authenticated. I have replied the parent comment.